“We never imagined that the response times from our other provider could have improved so much.  We were under the impression that our previous provider was delivering a 6 minute response.  With Twin City, we now know this was not the case. Response times are very good.  Most times they are on location the same time as our department or sooner…”

“Billing office especially helpful with billing needs and questions…”

“The field staff is courteous with a good knowledge base in their field…”

“Twin City Ambulance’s management staff is down to earth and reasonable to work with…”

“TCA Staff is very professional and is willing to lend it’s expertise any way that is required.”

“TCA’s management is very concerned about the working relationships with other fire companies.  Definitely growing the company in a positive direction…”

“Great Staff!!!”

“Keep up the good work! You guys have been a breath of fresh air for Emergency Care!”

“… We have not had any problems or concerns (with TCA.)  This is a good thing!!”

“There is no comparison – Twin City has now set the standard.”

“The working relationship between our companies is very good.  Many friendships have been made.  It continues to grow.”

“Working with TCA is like having a good team! Rather than before where we struggled with issues that are unimportant.  This system is working very well.”

“TCA is superior.  Always trying to improve!”